1. What types of bouncy castles do you offer for hire?

We specialise in luxury bouncy castles, primarily in elegant white and pastel colours. Our collection includes various sizes and styles to suit different events, such as weddings, birthday parties, and community gatherings.

2. How do I book a bouncy castle for my event?

To book a bouncy castle, simply contact us through our website or phone number. Provide details about your event date, location, and preferred castle. Our team will assist you with availability and provide a quote.

3. What is included in the hire price?

The hire price typically includes the setup, takedown, and rental of the bouncy castle. Additional services such as delivery and collection may incur extra charges, which will be clearly communicated during the booking process.

4. How long can I hire the bouncy castle for?

Our standard hire duration is usually for a full day, but we can accommodate shorter or longer rental periods based on your needs. Please discuss your requirements with our team during the booking process.

5. Do you provide supervision for the bouncy castle?

We do not provide supervision for the bouncy castle. It is the responsibility of the event organizer to ensure that children are monitored and follow safety guidelines while using the castle.

6. Are the bouncy castles safe for children?

Yes, all our bouncy castles are made from high-quality materials and meet safety standards. We recommend that children use the castles in accordance with the guidelines provided, such as age limits and maximum occupancy.

7. What happens in case of bad weather?

In the event of bad weather, such as heavy rain or strong winds, we prioritize safety. We may need to cancel or reschedule your booking. We will keep you informed and work with you to find a suitable solution.

8. Do you require a deposit for the booking?

Yes, a deposit is typically required to secure your booking. The amount will be communicated during the booking process and will be deducted from the total hire cost.

9. Can I customise the bouncy castle for my event?

Currently, we do not offer customisation options for our bouncy castles. However, our elegant designs in white and pastel colors are perfect for a variety of themes and occasions.

10. Is face painting or any other entertainment included with the hire?

No, we do not offer face painting or any other entertainment services. Our focus is solely on providing high-quality bouncy castles for hire.

11. How much space do I need for a bouncy castle?

The space required will depend on the size of the bouncy castle you choose. We recommend allowing extra space around the castle for safety and access. Our team can provide specific measurements upon request.

12. What if I need to cancel my booking?

If you need to cancel your booking, please inform us as soon as possible. Our cancellation policy will be explained during the booking process, including any applicable fees.

If you have any other questions or need further assistance, please feel free to contact us. We're here to help make your event unforgettable!